You begin any new skill as a
novice. New skills are accompanied with feelings of awkwardness.
As infants,
your parents spent a lot of time teaching you how to talk. Before long, you
were able to speak easily.
After that, they stuck a book in your hands, and you
had to learn a new skill. Reading.
You felt awkward all over again.
Being an
expert at one skill doesn't mean that you are an expert in another. The
learning process never stops.
Some new owners have similar experience in businesses.
They may be mechanically
inclined, give attention to detail, and work well with their hands.
They
believed in themselves to the degree that they are willing to lay out a bunch
of money to get their new business going.
All in all they are a really
confident bunch.
Some owners think that just because they are strong in operational skills means that they are automatically strong in another unrelated skill such as sales or marketing.
In reality, they may be weak. I once knew a business owner, which
came up with a great new strategy, or so he said.
Some rep came by selling
billboard ads.
He decided to buy 10 billboards for one month for only $10,000!
He went on and on about his great buy.
He never researched his industry’s
results using billboards; therefore, he only made two sales that month.
He
really got burnt. (Your business may do well with billboards, depending upon
your industry).
Some owners know where they are weak (for example sales calls), but they think it’s permanent.
They are weak in that skill because they are just
inexperienced. When they resist venturing out, they remain a novice, so they
continue to be weak.
They say, "I'm just not good at that!" The truth
is that they are not good at it because it's just a skill in which they need to
grow.
Until they venture out, they will continue to be weak in that skill.
You're not an expert in every skill and neither am I. Let’s say that you’re not a technical expert.
When a machine breaks down, you need to call an expert.
If
it breaks down 3 times a day, you'll still call him (or her) because you know
that you can't keep going without his help. I
t's just as important to hone our
skills in marketing and sales as keeping our machines going.
If customers are
not coming into your door, something's just as broke.
With marketing, there's a time delay between the advertisement band the result.
It's less tangible, so it's less easily seen. Y
ou may be actually calling on
prospects and advertising, but if people aren't coming in the door, you're
still in trouble.
You need to call a specialist just like you do for your
machinery, and ask for help.
Stay with them until you’ve honed your abilities
and mastered your sales and marketing skills.
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