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How to Influence

1.  Use everyone agrees with me.   2.  Lead with your best position.   3.  Use a deep voice. 4.  Oppose their source. 5.  Connect personally with the other person.  6.  Speak simply to the point. 7.  Use the top or bottom benefits of a list. 8.  Use an authority to support your position. 9.   Repeat your position clearly and often. 10.  Use common acceptance. 11.  Create a sense of urgency.  

Creative Communication

1. Communicate in creative ways. 2. Focus on the positives of what your asking for.   3. Reduce risk, so people will be more likely to do what you ask .   Increase risk i f you're trying to get them not to do something.  4. Focus on the behavior and not the individual.   Such as you didn't do this right.  Say this wasn't done right. 5. Give people options.  6. Focus on what you'd like for others to do first. 7. Occasionally, rhyme your ideas to improve retention.  Such as...be a buddy and not a bully.  

Ways to influence others.

1. Don't say "I think"... which communicate uncertainty.    2. Maintain Eye Contact when talking... which communicates dominance.     3. Nod when you make  a point which gains the hearer's acceptance. 4. Contagious yawning.  If they yawn too, this shows they were focusing on you. 5. Listen while paraphrasing back when communicates understanding. 6. Ask frequent questions. 7. Create false dilemmas such as will you do this at 11 or 5? 8. Tell a story, and then be silent waiting for the hearer to tell their story. 9. Break tension by eating together.  10. Cure nerves by eating by yourself. 11.  Focus on what you say in the beginning and what you say in the end.  People tend to remember these most. 12.  Be active together.  People remember what you do together better. 13.  When people laugh together, they look at the person that they like the best.  14.  Use their name and continue to use it duri...

Success By Steps

A couple of years ago my son started begging to take karate lessons. After a little research, I discovered that an acquaintance of mine taught jujitsu, so I decided to take lessons with my son. I remember laughing to myself when I first saw the instructor teaching such nonsense as walking, falling, and making fists. Shortly thereafter, I was threatened with physical violence on a warranty claim, so I decided to take my classes much more seriously. When I first began taking jujitsu, I had to learn how to move in fights. I was shown how an experienced competitor would trip my foot as I placed my weight upon it. To counteract this, I was taught to move by sliding my feet on the mat in a C-like fashion. Since it is extremely important to stay balanced in a fight, I was warned that a competitor might try to get me off balance by pushing me back over my heels or pulling me forward over my toes. To avoid this, I was to approach my competitor at a 45-degree angle, ...

Sharpen your Skills

Any task that we do is a lot easier with some kind of plan.  The smart thing to do in the beginning of any task is to size it up.  For example, if you need to cut firewood, it’s a lot more difficult with a dull blade.  First, check to see how sharp your blade is.  Then, devote the time to sharpen it.   What skills do you need to sharpen in this year? How band when will you sharpen them? Even after sizing up your task, ask is there any additional steps that I’m still missing?  For example, if you don’t have the foresight to bring a pair of gloves, your hands will soon blister.  Those blisters will slow you down later.  Do you need to update or service your equipment, or do you need to hire any additional headcount whose abilities complement your weaknesses? After you’ve prepared, ask.  Which trees should I be cutting? What if you accidentally cut down a tree on your neighbor’s property?  You...

How to overcome rejection

It’s almost amusing to see. Sales reps scurrying away when they find out that YOU are trying to sell THEM something. Usually, it works the other way around. They swarm you the minute that you take a step onto their sales floor. Now, it’s as if you’ve got the plague.   You make your way to their manager. He (or she) says that he’s not interested.  They’re not generating any business. They’re going with a competitor.  On and on they go.  While you’re still speaking, he or she turns their back on you and walks away. When you go to the prospect, do you sometimes feel abused?  No wonder you never want to go back.  Many prospects remain unvisited throughout the country for the reasons just mentioned. Have you ever realized that if you can learn to effectively work ALL your prospects that you could make A LOT OF MONEY?  The most difficult visit that you will ever make to a prospect is your very firs...

Commonis

We CAN make an impact on our business simply by improving our communication skills.  Did you know the word “communication” derives its origin from the Latin word “commonis, which means to have “in common?”  If we are to truly communicate, we’ve got to discover what we have in common with others, and use that to build a relational bridge.  To discover what we have in common, we’ve got to look past what appears to be and discover what really is. Recently, while I was visiting a prospect, I saw an inappropriately dressed man coming out of an office.  At first, I was tempted to simply pass him by in favor of the important looking people.  However, I resisted that thought and introduced myself. After talking to him, I discovered that he was an important decision-maker.  We did actually have a lot “in common”. If I had judged him by his appearance, I would have missed the opportunity to talk. Next, I made a call to another prospect...

New Skills

You begin any new skill as a novice. New skills are accompanied with feelings of awkwardness.  As infants, your parents spent a lot of time teaching you how to talk. Before long, you were able to speak easily.  After that, they stuck a book in your hands, and you had to learn a new skill. Reading.  You felt awkward all over again.  Being an expert at one skill doesn't mean that you are an expert in another. The learning process never stops. Some new owners have similar experience in businesses.  They may be mechanically inclined, give attention to detail, and work well with their hands.  They believed in themselves to the degree that they are willing to lay out a bunch of money to get their new business going.  All in all they are a really confident bunch. Some owners think that just because they are strong in operational skills means that they are automatically strong in another unrelated skill such as sales or mark...